Privacy Policy

Privacy Policy

Rev. 4/1/2024

FACTSWHAT DOES UNITED DO WITH YOUR PERSONAL INFORMATION?
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and Payment history
  • Credit history and Transaction history
  • Account transactions and Account balances
How?All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons United chooses to share; and whether you can limit this sharing.

 

Reasons we can share your personal informationDoes United
share?		Can you limit
this sharing?
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus		YesNo
For our marketing purposes -
to offer our products and services to you		YesYes
For joint marketing with other financial companiesNoWe don't share
For our affiliates' everyday business purposes -
information about your transactions and experiences		YesNo
For our affiliates' everyday business purposes -
information about your creditworthiness		NoWe don't share
For our affiliates to market to youYesYes
For nonaffiliates to market to youNoWe don't share

 

 

To limit our sharing
  • Call Toll-free 1.800.327.9862 to speak to one of our Customer Service Representatives
  • Call or visit one of our branch locations and speak to one of our staff members

Please note:

If you are a new customer, we can begin sharing your information 30 days from the date we provide this notice at account opening. When you are no longer our customer, we may continue to share your information as described in this notice.

However, you can contact us at any time to limit our sharing.

Questions?Call toll-free 1.800.327.9862 or go to www.bankwithunited.com

 

 

Who We Are
Who is providing this notice?United means the following institutions: United Bancshares, Inc., United Bank, United Brokerage Services, Inc., United Title Company, George Mason Mortgage, LLC and Crescent Mortgage.
What We Do
How does United protect my personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does United collect my personal information?

We collect your personal information, for example, when you

  • Apply for a loan
  • Give us your employment history
  • Give us your income information
  • Give us your wage statements
  • Provide employment information

We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only

  • sharing for affiliates' everyday business purposes - information about your creditworthiness
  • affiliates from using your information to market to you
  • sharing for nonaffiliates to market to you

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?Your choices will apply to everyone on your account.

 

 

Definitions
Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies.

  • Our affiliates include financial companies such as: United Bankshares, Inc., United Bank, United Brokerage Services, Inc., United Title Company, and George Mason Mortgage, LLC, and Crescent Mortgage.
Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies.

  • United does not share with nonaffiliates so they can market to you.
Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

  • United doesn't jointly market.

 

Other Important Information
For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.

For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.

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800.327.9862

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